Refer your clients with confidence. Protect your clients’ rights and give them the benefit of an experienced representative—without disrupting your office work flow. You no longer need to be an IRS expert—we are as close as your phone. Click here for a list of issues we handle.
We offer different levels of service to the professional community. You and your client may choose the level of service needed:
Consultation. You and/or your clients may meet with Sandy for guidance on how to best handle a specific situation.
Referral—for one time assistance. You may refer your client to us and we will handle the issue at hand and keep you posted regarding progress. You will remain the client’s primary contact for issues other than the one we are engaged to handle. When the issue is resolved, our firm will have no further interaction with the client unless additional assistance is requested.
Referral—ongoing assistance. We appreciate all referrals. If you have potential or current clients whose needs no longer match the services of your firm—consider referring them to us. What your client can expect from us:
· Honest, straightforward answers to their questions. We won’t paint a rosy picture when the outlook is truly dismal.
· Prompt response time. Many clients come to us when they are in a crisis situation with the IRS. We will take the time necessary to reassure the client and let them know what they can expect to happen.
· We will review the facts, explore the options available, and offer a proposed solution for the client’s approval. The final decision is always in the client’s hands.
· Vigorous representation is one of our trademarks. We will vigorously protect our clients’ rights when dealing with the IRS.
What your client cannot expect from us:
We do not promise “pennies on the dollar” solutions. Once in a while, we are able to deliver an Offer In Compromise which does give a client spectacular results—but those cases are the exception and not the norm. We will not deceive the IRS, or other taxing authority, on the client’s behalf.
What we expect from our clients: We insist our clients be honest with us. We cannot adequately represent anyone if we don’t have all the facts. We insist our clients keep their promises to us and the IRS. For example, if we agree that the client will pay $X to the IRS by a particular date—and we make that commitment to the IRS on the client’s behalf—we expect them to follow through. Our ability to negotiate with the IRS successfully stems from our firm’s credibility—and these things directly impact our credibility. A retainer is required in all cases other than consultations. Depending on the complexity of the situation—a retainer of $500 to $1,000 will be required before we begin work. Consultations are billed at an hourly rate—the first 30 minutes is always complimentary. Once we have been engaged to represent a client before the IRS, we insist the client NOT have further interaction with IRS employees except in our presence until the issue has been fully resolved. Prompt payment of all invoices. Contact me today!